State Farm® Insurance Agent Dean McConville
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Juan Cintron
September 1, 2024
5
out of
5
rating by Juan Cintron
"I love being a member here. Crystal Gross is amazing. She has helped me out greatly. The folks at this branch are very professional and amazing. Thank you guys for taking good care of me."
We responded:
"Juan, thank you so much for taking the time to leave Crystal this very kind 5-star review! Crystal is one of the best and we are incredibly lucky to have her on our team. We love to hear feedback like this, and we will be sure to pass this on to her as well!"
Tim's Fire & Safety Melanie & Katie
August 30, 2024
5
out of
5
rating by Tim's Fire & Safety Melanie & Katie
"I have been with McConville State Farm for years. Went in today and sat with Melissa, as usual wonderful customer service! In and out with multiple tasks accomplished. Left feeling confident, educated and prepared."
We responded:
"Thank you so much for taking the time to leave Melissa and our agency this awesome 5-star review! It is so wonderful to hear such kind feedback, and we have feel fortunate to have been able to assist you over the years. We look forward to seeing you around the office!"
Heather Roche
August 30, 2024
5
out of
5
rating by Heather Roche
"I love Dean McConville’s office and staff, they truly go above and beyond to help in stressful times and I highly recommend them to all my friends and family and am thankful 🙏 to have them in times of stress. Thank you all for always being there and ready to help. Heather and Robbie"
We responded:
"Heather and Robbie, we are SO happy to hear about your experience here at our agency and we are so thankful for you taking the time out of your day to leave us this 5-star review! We pride ourselves on doing what is best for the customer despite stressful situations and curve balls that life may throw at us. We are so happy to hear that you feel comforted and taken care of by our amazing team. I will be sure to pass this on to each one of them!"
Sabrina Justison
August 27, 2024
5
out of
5
rating by Sabrina Justison
"Working with this team has been nothing but gold! My coverage has been analyzed and improved, my bills have gone down, and everyone I speak to in this office is friendly, has a sense of humor, and goes the extra mile to serve my needs."
We responded:
"Sabrina we are so happy to hear this feedback, and we are so thankful for you leaving us this 5-star review! We pride ourselves on incredible customer service and having a team that works so well together! Thank you for taking the time out of your day to leave us this review. It's awesome to hear about your positive experience and I will be sure to pass this on to Andrew and the team!"
Diana Colson
August 23, 2024
5
out of
5
rating by Diana Colson
"Stacy Czerny did a top-notch job dealing with my complicated insurance situation. I was pleased with her service."
We responded:
"Diana, thank you for leaving us this 5-star review! It is so awesome to hear that Stacy was able to help you navigate through the complications you were having. We know Stacy will be happy to hear about your experience and we will be sure to pass this feedback on to her!"
Brad Lasky
August 21, 2024
5
out of
5
rating by Brad Lasky
"My agent Andrew was super helpful in our process moving from NJ to FL. He is patient and organized. He made getting all of our policies together almost seamless and painless. Couldn't be happier with our service through state farm!"
We responded:
"Brad, thank you so much for leaving us this 5-star review! It is so nice to hear that you had such a positive at our agency, but even more specifically with Andrew. I know he takes great pride in providing the best customer service because he cares so much about each individual's experience. I will be sure to pass on this kind feedback to him!"
Janet Campbell
August 14, 2024
5
out of
5
rating by Janet Campbell
"I was so pleased with Sammy today. She was informative and friendly going over everything so I understood. Very professional and warm felt like I had a old friend talking to me."
We responded:
"We're absolutely thrilled to hear about your positive experience with Sammy! She is such an important member of our team and we are incredibly lucky to have her. Thank you so much for sharing your feedback and taking time out of your day to leave us this 5-star review, Janet!"
Jimmy Joe
August 14, 2024
5
out of
5
rating by Jimmy Joe
"We worked with Crystal at this State Farm Insurance Agency and was super impressed with how much time she gave us to find just the right amount of insurance and contact our bank so we could close on time. Wouldn't want to go anywhere else. Maria"
We responded:
"Thank you for taking the time to leave us this 5-star review! It makes us so happy to hear that you enjoyed your experience with Crystal and that she was willing to go above and beyond! We take great pride in our incredible team and it's great to hear this positive feedback."
Chrissy Vandenwildenberg
August 13, 2024
5
out of
5
rating by Chrissy Vandenwildenberg
"Stacy did a great job helping us with our coverages and rates!"
We responded:
"Chrissy, thank you so much for leaving Stacy this 5-star review. We are truly blessed to have her on our team and we will be sure to pass on this positive feedback to her!"
Dai Vu
August 12, 2024
5
out of
5
rating by Dai Vu
"Dean and his Team are the best ! Krystal was very helpful and patient with me. Thank you for a wonderful experienced!"
We responded:
"Dai Vu, thank you so much for leaving our wonderful Crystal this 5-star review! We pride ourselves on providing the best customer service and we are thrilled to hear that Crystal has been so helpful and kind! We look forward to assisting you in the future!"
thomas kinser
August 9, 2024
5
out of
5
rating by thomas kinser
"Stacy was very helpful and polite."
We responded:
"Thomas, we are so happy to hear that Stacy was so kind and able to assist you with your insurance needs! Thank you so much for this 5-star review!!"
Chris Silva
August 8, 2024
5
out of
5
rating by Chris Silva
"I needed to help my Mom long distance and Stacy was fantastic I helping us sort out the best policy options. Great service and I highly recommend this Agency!"
We responded:
"Chris, thank you for taking the time to leave us this awesome 5-star review! Stacy is such a valued member of our team, and we are so lucky to be able to share her expertise with our customers! We will be sure to pass on your kind words."
Forrest Lamp
August 7, 2024
5
out of
5
rating by Forrest Lamp
"Andrew is outstanding. He has helped me time and time again. Anytime I need something he is always so helpful."
We responded:
"Forrest, thank you so much for your kind words and this 5-star review! We are so lucky to have Andrew here to continue to help you with all of your insurance needs. We will be sure to pass on this great feedback to him today!"
Petr Kunda
August 4, 2024
5
out of
5
rating by Petr Kunda
"Great costumer service! They always pick up the phone"
We responded:
"We are absolutely thrilled to hear about your great customer service experience! Thank you for your kind words."
Pamela Epperly
July 31, 2024
5
out of
5
rating by Pamela Epperly
"I have been a long-time State Farm customer and the McConville office is always very helpful, professional and friendly."
We responded:
"Your positive feedback is greatly appreciated. Thank you immensely for being a long-time State Farm customer."
Jon “Throwback” Tepper
July 31, 2024
5
out of
5
rating by Jon “Throwback” Tepper
"Crystal was kind, informative, and patient. She helped me to better understand my coverage and also assisted me in saving over $200 per term! She is an asset to your company and I'd recommend her and State Farm to anyone who needs insurance! 5 STARS!!!!"
We responded:
"Your positive experience with Crystal is greatly appreciated! Thank you for recommending us."
Jae W
July 31, 2024
5
out of
5
rating by Jae W
"I forgot her name, but the agent I was in contact with at Dean McConville was generously kind and immensely helpful. She was patient with me and took the time to explain and break everything down for me. I was quite pleased and she helped make me feel so at ease throughout the whole process. I feel quite confident in my choice of agencies due to her assistance."
We responded:
"Thank you so much for this kind review!! We believe it was our wonderful Sammie that you worked with and we agree! She is so kind and always so helpful. Thank you for leaving this feedback for her and we will be sure to pass this on to her!"
H Ski
July 29, 2024
5
out of
5
rating by H Ski
"Fantastic and quick service everytime I need my Florida State Farm Agent! Crystal is Awesome, she's fast to respond, helps with everything we need and is pleasant to speak with. She never makes me feel like I'm bothering her and answers all of my questions and concerns!"
We responded:
"Thank you so much for your 5-star review!! This is an amazing compliment to Crystal and we are so lucky to have her on our team. We will be sure to pass this onto her!"
Jessica McDonald
July 16, 2024
5
out of
5
rating by Jessica McDonald
"I have been with Dean McConville for quite some time , the staff is amazing - Melissa has gone above and beyond for me on more than one occasion. I highly recommend!"
We responded:
"We genuinely admire your kind words, Jessica! Thank you so much for this 5-star review and incredible compliments to Melissa and our team. We appreciate you!"
Scott Bieniek
July 11, 2024
5
out of
5
rating by Scott Bieniek
"Hard to believe they proactively called me to verify discounts, look through the all the policies, and make sure I'm getting the best deal. All the work was done before they called me, which was amazing. Additionally they were fast and easy to work with during the hurricane!!"
Vladimir Kulagin
July 10, 2024
5
out of
5
rating by Vladimir Kulagin
"Very happy with the service! Thank you"
We responded:
"Thank you for the positive feedback and 5-star review Vladmir! We greatly appreciate you taking the time out of your day to let us know your experience and look forward to continuing to assist you will all of your insurance needs!"
Anna Ulitin
July 10, 2024
5
out of
5
rating by Anna Ulitin
"We are grateful for Crystal D Gross at this location. She has been the most helpful for us since the beginning of our State Farm journey. She is both personable and knowledgeable."
We responded:
"Anna, thank you so much for leaving Crystal this awesome 5-star review! She is she is an amazing member of our team, and we are truly so blessed to have her working with us every day. It is so nice to hear about your positive experience and we appreciate you taking the time to leave her this feedback! We will be sure to pass it along to her."
M Hagarman
July 3, 2024
5
out of
5
rating by M Hagarman
"I bought a new car and called to change my policy. I was helped by Crystal Gross, and in minutes I had new coverage and a binder in my email. Couldn't have been easier. Thanks, Crystal!"
We responded:
"Congratulations on your new car purchase! I am glad Crystal was able to get you all fixed up with your insurance on your new car. Have a great 4th of July."
Anthony Medico
July 1, 2024
5
out of
5
rating by Anthony Medico
"Great customer service and attention to detail."
We responded:
"Thanks Anthony! We appreciate you taking the time to recognize the team for great customer service and attention for detail. We strive to provide professional service with a smile."
Stephen Hurley
June 25, 2024
5
out of
5
rating by Stephen Hurley
"Felicia Charles is an amazing agent. She is always prompt when I ask her anything involving my home insurance. I could not imagine anyone else working for me. I am thankful she is apart of Dean McConville State Farm."
We responded:
"Thank you Stephen!! We are very fortunate to have Felicia as part of our great team. She strives to deliver the best customer experience to all our customers. I will be sure to share your kind words with her. "