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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Kyle Jaskot

October 30, 2024

5  out of  5
rating by Kyle Jaskot
"Stacy was an absolute pleasure. My father and I were having trouble getting in touch with the corporate claims department. We were able to come into our local branch and Stacy was able to get all parties on our claim on the phone and explain in detail our claim and appropriate next steps. She was extremely helpful in many ways!"
We responded:
"Kyle, thank you for leaving Stacy this really kind 5-star review!! It is so nice to hear about your positive experience and that she was able to get you exactly what you needed to take the final steps with the claims process. She works so hard to provide top notch service to our customers and we know she will be so excited to see this feedback!"
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Jeanette Hodder

October 29, 2024

5  out of  5
rating by Jeanette Hodder
"Stacy Czerny was informative, resourceful, patient & helpful & has the best laugh. TY"
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Russ Jaskot

October 25, 2024

5  out of  5
rating by Russ Jaskot
"If you sincerely want TOP-NOTCH Customer Service, contact Stacy Czerny from Dean McConville State Farm Insurance Agency. Although it was not her responsibility to help us, Stacy just took charge and resolved our issue and concerns regarding a claim. Looking forward to a long relationship for insurance and friendship."
We responded:
"Russ, we sincerely appreciated this amazing feedback! We truly pride ourselves on providing the best customer service and we are so happy to hear that Stacy was able to resolve this issue for you efficiently and ease any concerns you may have had! We are excited to have you be a part of this agency and we also look forward to many more years of being able to assist you!"
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Monica Mondia

October 25, 2024

5  out of  5
rating by Monica Mondia
"I was in a predicament with almost getting my license suspended and started shopping around for auto insurance. So far State Farm had the best and affordable rates for us. I have spoken with multiple agents and so far CRYSTAL GROSS was so helpful, friendly and wonderful getting me through this process. She had answered all my questions, explained some of the ratings, deductibles and so on and she also helped me choose what was best for us. Thank you crystal and State Farm."
We responded:
"Monica, thank you so much for taking the time to shout out our amazing Crystal!! It’s so nice to hear that she was able to answer all of your questions and help you when you really needed it. She works so hard to get our customers what they need and she will be so happy to hear this positive feedback!"
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Amanda F.

October 25, 2024

5  out of  5
rating by Amanda F.
"Andrew so far has been an excellent agent to work with since I moved with my family to Florida. He takes the time to answer all my questions and explains everything in a way that has helped me learn more about what it is I am about to pay, etc. without feeling like I am clueless. Highly recommend."
We responded:
"Amanda, thank you so much for taking the time to leave Andrew this 5-star review! We are so proud to have him leading the team and assisting our customers, so it is nice to hear that he was able to help make the transition to insurance in Florida easy for you! We’ll be sure to pass this feedback on to him!"
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paul spargur

October 23, 2024

1  out of  5
rating by paul spargur
"Rude to this town...STAY AWAY"
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olivia players

October 19, 2024

5  out of  5
rating by olivia players
"Crystal was fantastic! She took her time to patiently answer all my questions, making sure I understood everything clearly. I never felt rushed, and her professionalism and kindness really stood out. Highly recommend working with her!"
We responded:
"Olivia, thank you for leaving Crystal this incredibly kind review!! It is wonderful to hear about your experience and knowing how well she took care of you and your situation. We are so blessed to have her on our team and we are so excited to share this feedback with her!"
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Alyssa Willits

October 18, 2024

5  out of  5
rating by Alyssa Willits
"Sammie Martir was absolutely amazing in helping me configure and resolve my concerns"
We responded:
"Alyssa, thank you so much for leaving Sammie this awesome 5-star review! We know she works so hard to give our customers the best experience and it’s so great to hear that she was able to take care of your situation so efficiently. We know she will be so happy to hear about this positive feedback and we will be sure to pass this on to her!"
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Latorie Phillips

October 17, 2024

5  out of  5
rating by Latorie Phillips
"Very helpful and accommodating!"
We responded:
"Latorie, thank you for taking the time to leave us this 5-star review. We are so happy to hear that you enjoyed your experience with our agency and our amazing Stacy, and we look forward to assisting you in the future!"
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Tony Frusco

October 4, 2024

5  out of  5
rating by Tony Frusco
"Outstanding experience! Andrew and his team could not have been any more accommodating. He took the time to welcome us, review our needs and get us the best rates possible. Looking forward to continuing on for many more years with State Farm and Andrew and his group! Thank you Andrew for everything and for actually remembering my name!"
We responded:
"Tony, thank you so much for taking the time to write us this 5-star review! I am very proud to have Andrew leading this incredible team and to hear positive feedback like this is amazing! We are so happy to have you be a part of the agency and we look forward to assisting you for many years to come!"
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Kenzie

October 3, 2024

5  out of  5
rating by Kenzie
"I needed insurance for a new car and I left with more coverage and a cheaper quote than I imagined. Great customer service! Samantha was an amazing help!"
We responded:
"Kenzie, this is so awesome to hear!! Thank you so much for taking the time to share your experience with our amazing Sammie! We love to hear that our customers are saving money while also getting the coverage they feel really happy with. Thanks for stopping by and we hope to see you around the agency!"
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Amy Smith

October 2, 2024

5  out of  5
rating by Amy Smith
"Stacey took the time to research and find answers to all of my questions. We had a few laughs so the call didn’t seem long at all. I ended up with a large savings on my policy and a credit card. Thank you Stacey, it was a pleasure. Sincerely Amy Smith"
We responded:
"Amy, thank you so much for this awesome 5-star review!! It’s so nice to hear that Stacy took such great care of you when you needed it! She will be so thrilled to hear this positive feedback!"
Profile photo of GheeButtersnaps '

GheeButtersnaps '

September 28, 2024

5  out of  5
rating by GheeButtersnaps '
"I worked with Sammie to get auto quotes for our son who was getting his first car. Although the prices were shocking, she gave us four different options and explained each one so that it made sense to the lay person and didn't break the bank. She was excellent to work with and I recommend her and State Farm to anyone. Thank you!"
We responded:
"Thank you SO much for leaving Sammie this wonderful review! We are so happy to hear that she was able to provide you with some options that you were comfortable with for you and your family. It is an honor to have Sammie on our team and we hope you continue to enjoy your experience with her and our agency!"
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Natalie McGowen

September 26, 2024

5  out of  5
rating by Natalie McGowen
"This review is for: Stacy Czerny, not Dean McConville...... Stacy was really great. She completed everything that needed to be completed. She was very nice and forthcoming...a real pleasure to work with."
We responded:
"Natalie, thank you so much for taking the time to leave Stacy this kind review! We are so lucky to have her on our team and we know she will be so thrilled to see this positive feedback. We will be sure to pass it on to her!"
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salvatore ialuna

September 24, 2024

5  out of  5
rating by salvatore ialuna
"I would recommend this agency to anyone looking for a smart, responsive team to handle your insurance needs. I visited the local office in North Port and was surprised they were able to give me a substantially lower quote on my auto insurance. They also offer homeowners and renters insurance as well as short term and long term disability insurance."
We responded:
"Salvatore, thank you so much for taking the time to leave this really kind and thoughtful review! We are proud to be able to assist you and give you the tools you need to feel educated and comfortable with your insurance decisions. We hope to hear from you again soon!"
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Karen Pate

September 20, 2024

5  out of  5
rating by Karen Pate
"Always provides prompt service and is very courteous."
We responded:
"Thank you so much, Karen! We appreciate you leaving this 5-star review and we will be sure to pass it on to the team!"
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Elizabeth Sinoff

September 19, 2024

5  out of  5
rating by Elizabeth Sinoff
"I am very pleased to work with Elizabeth Plaza. She is a very competent agent, capable of explaining the policy and advising on options to save. Elizabeth very clearly explained to me how to use the Drive Safe & Save software app. She contacted me to remind me to report the mileage on my car. I am very happy with her service."
We responded:
"Elizabeth, thank you so much for leaving our very own Elizabeth this fabulous review! It is always so great to hear such positive feedback and we are so happy she was able to fully assist you at our agency. We will be sure to pass this review on to her!"
Profile photo of Vyacheslav Volokitkin

Vyacheslav Volokitkin

September 18, 2024

5  out of  5
rating by Vyacheslav Volokitkin
"Very good reputable company been using for more than 4 years"
We responded:
"Vyacheslav, we are very lucky to have you as one of our long-time customers! Thank you so much for taking the time out of your day to leave us this kind feedback and we hope to see you again soon!"
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Christie Pateos

September 17, 2024

5  out of  5
rating by Christie Pateos
"Agent Crystal assisted me in securing a few new policies with State Farm. She was awesome to work with. Highly recommend her!"
We responded:
"Christie, we are so happy to hear that Crystal was able to take care of you and get you set up with the policies you needed! We appreciate you taking the time to leave your wonderful feedback and we will be sure to pass this on to her as well!"
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Tony Volpe

September 17, 2024

5  out of  5
rating by Tony Volpe
"From the moment I walked thru the front door I knew that I was in the right place. I was greeted as if I had been a client for the past 30 years. In a few minutes I was sitting down with an agent (Sammy) and I had her full attention. She took a look at my coverage and gave me a line by line explanation of my coverage. There is nothing like sitting down with someone and having a face to face discussion. Sammy helped me with the process and I am glad to say that we were able to switch my coverage knowing that I was able to understand all the information because it was presented so professionally. I recommend that anyone who is in the need for insurance or just want a comparison to contact the agency. You will be happy you did. Again thank you Sammy.!!!"
We responded:
"Wow!! Tony, thank you SO much for taking the time to write this incredible feedback for Sammie! We are very proud to have her as a member of our team and we LOVE to hear about experiences like yours. We will be sure to let Sammie know about this review, and we hope to see you around the office again soon!"
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Mr T

September 14, 2024

5  out of  5
rating by Mr T
"If you are looking for a local agent contact them! We spent some time on the phone and reviewed my policy they went above and beyond to make sure I was receiving the most discounts and coverage possible. I’m very happy with their services!"
We responded:
"Thank you so much for leaving us this 5-star review! We work very hard to provide the best customer service by listening and leading with compassion. We are so thrilled to hear that you have enjoyed your experience with us at our agency and we are so grateful to hear such positive feedback!"
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Peg Fuerst

September 12, 2024

5  out of  5
rating by Peg Fuerst
"I just had a wonderful experience with Sammy at State Farm in North Port. She worked diligently to cover me with top rate insurance at a very reasonable price. We had an issue and she found the best solution ! Thank you Sammy 💖"
We responded:
"We are so happy to hear that you enjoyed your experience with our wonderful Sammie! We will be sure to pass on this positive feedback to her and thank you so much for taking the time to post this 5-star review!"
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Juan Cintron

September 1, 2024

5  out of  5
rating by Juan Cintron
"I love being a member here. Crystal Gross is amazing. She has helped me out greatly. The folks at this branch are very professional and amazing. Thank you guys for taking good care of me."
We responded:
"Juan, thank you so much for taking the time to leave Crystal this very kind 5-star review! Crystal is one of the best and we are incredibly lucky to have her on our team. We love to hear feedback like this, and we will be sure to pass this on to her as well!"
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Tim's Fire & Safety Melanie & Katie

August 30, 2024

5  out of  5
rating by Tim's Fire & Safety Melanie & Katie
"I have been with McConville State Farm for years. Went in today and sat with Melissa, as usual wonderful customer service! In and out with multiple tasks accomplished. Left feeling confident, educated and prepared."
We responded:
"Thank you so much for taking the time to leave Melissa and our agency this awesome 5-star review! It is so wonderful to hear such kind feedback, and we have feel fortunate to have been able to assist you over the years. We look forward to seeing you around the office!"
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Heather Roche

August 30, 2024

5  out of  5
rating by Heather Roche
"I love Dean McConville’s office and staff, they truly go above and beyond to help in stressful times and I highly recommend them to all my friends and family and am thankful 🙏 to have them in times of stress. Thank you all for always being there and ready to help. Heather and Robbie"
We responded:
"Heather and Robbie, we are SO happy to hear about your experience here at our agency and we are so thankful for you taking the time out of your day to leave us this 5-star review! We pride ourselves on doing what is best for the customer despite stressful situations and curve balls that life may throw at us. We are so happy to hear that you feel comforted and taken care of by our amazing team. I will be sure to pass this on to each one of them!"