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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Karyna

August 13, 2025

5  out of  5
rating by Karyna
"Nasta provided outstanding help with our insurance and made the whole process much smoother. She was patient, professional, and went the extra mile by translating everything into Ukrainian for my parents so they could fully understand. Her kindness and dedication really stood out, and we’re very grateful for the excellent service she provided."
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Caitlin Nicholson

August 11, 2025

5  out of  5
rating by Caitlin Nicholson
"Andrew and his team have been beyond incredible. Outstanding communication, great knowledge of insurance products and the best part, they offer great rates!"
We responded:
"Hi Caitlin, thank you so much for your kind words! We're thrilled to hear that Andrew and the team provided outstanding communication and expert knowledge while helping you find great rates. It's our goal to make insurance straightforward and affordable for our clients. We truly appreciate your trust and look forward to continuing to support your property and vehicle insurance needs!"
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farrah woodall

August 6, 2025

5  out of  5
rating by farrah woodall
"Crystal has been a great help in deciding coverage for my family and she was so kind in follow up reminders so I remembered to slow down and choose supplemental health coverage! This office has been great to work with also for car insurance moving from out of state; they have been instrumental in relocating! I highly recommend this office! Thanks to all of you for doing great jobs and caring about your customers! 💫"
We responded:
"Thank you so much for your wonderful review! We're thrilled to hear that Crystal was helpful and kind throughout the process, especially with the follow-up reminders. We're also glad our team could support you with your car insurance and relocation needs. Your recommendation means a lot to us, and we truly appreciate your kind words. If you ever need anything else, we're here to help! "
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vcolper1

July 30, 2025

5  out of  5
rating by vcolper1
"Crystal was very quick and polite in responding to adding the new car to my policy."
We responded:
"Thank you for your kind words! We're glad to hear that Crystal provided quick and polite service while adding your new car. If you need any further assistance, please don't hesitate to reach out!"
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AMIR ROSSI

July 29, 2025

5  out of  5
rating by AMIR ROSSI
"Easy to communicate with, got it done and saved me some money!"
We responded:
"Thanks Amir! I will be sure to let Sammie know you shared these kind words. We pride ourselves on helping our customers at the highest level. I am glad we were able to save you money too!"
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ELENA SALMERON

July 24, 2025

5  out of  5
rating by ELENA SALMERON
"Honestly I've had such a rocky experience with this state farm and the main reason I've stayed with them is only because of the exceptional experience, service, and care from Sammie. She truly goes above and beyond for the customer and takes care of any problem I've had, she truly is an asset here. Thank you Sammie you're the best !"
We responded:
"Thank you so much for sharing your experience, Elena! We’re sorry to hear that things have been rocky at times, but we’re incredibly grateful that Sammie has been able to provide you with exceptional service and support. We agree—Sammie is truly an asset to our team and always goes above and beyond for our customers. Thank you for your kind words and for trusting State Farm. We’re here for you whenever you need us!"
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Arthur Maley

July 24, 2025

5  out of  5
rating by Arthur Maley
"A Car crash is a serious and sometimes scary thing. The awesome agent Nasta Kudelko helped me through the whole process and went above and beyond. Customer service and staff like that shouldn’t go unnoticed. Very happy with the service and professionalism she provided!"
We responded:
"Thank you so much for your kind words! We're truly glad to hear that our agent was able to support you during such a difficult time and provide the professionalism and care you deserved. Your feedback means a lot to us and will definitely be shared with the team. We're here for you whenever you need us!"
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Maria McCue

July 23, 2025

5  out of  5
rating by Maria McCue
"Sammie and Crystal called me to let me know that my auto insurance had decreased. What other insurance company does that! I love Statefarm. They are always there for me! Thank you."
We responded:
"Thank you for your wonderful feedback! We’re so glad that Sammie and Crystal went out of their way to personally call you about your auto insurance decrease—that’s exactly the kind of proactive service we strive to provide. It’s great to hear that you feel supported and valued with State Farm. We truly appreciate your trust and look forward to always being here for you!"
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Nadia Ally

July 19, 2025

5  out of  5
rating by Nadia Ally
"We recently moved to Florida and I am so happy we found our new agent Andrew. He was able to answer all of our questions and made us feel comfortable switching insurance agencies!"
We responded:
"Thank you for your wonderful feedback! We're thrilled to hear that Andrew was able to answer all your questions and make your transition to a new insurance agency smooth and comfortable. Welcome to Florida, and we're excited to have you with us! If you ever need anything, don’t hesitate to reach out."
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Alberto Rodriguez

July 18, 2025

5  out of  5
rating by Alberto Rodriguez
"Muy magníficos agentes de seguros de carros, profesionales al 100% y muy explícitos. Felicidades para la agencia"
We responded:
"Alberto, ¡Muchas gracias por tu amable comentario! Nos alegra mucho saber que nuestro equipo de agentes te brindó un servicio profesional y claro. ¡Seguiremos trabajando para ofrecerte siempre lo mejor! ¡Gracias por confiar en nosotros!"
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Jorge Martínez

July 16, 2025

5  out of  5
rating by Jorge Martínez
"Crystal was amazing and super courteous, she was able to get me insured fast. Great customer service"
We responded:
"Jorge, thank you so much for your wonderful feedback! We're thrilled to hear that Crystal provided you with fast and courteous service. We truly appreciate your kind words and look forward to assisting you again in the future!"
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Tammy S

July 14, 2025

5  out of  5
rating by Tammy S
"Sammie was so kind in helpful during a very sad and trying time of my life."
We responded:
"Thank you, Tammy, for your heartfelt feedback. We're truly sorry for the difficult time you’re going through, and we're glad Sammie could offer kindness and support when you needed it most. Please don’t hesitate to reach out if there’s anything more we can do to help."
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Melissa Greenbaum

July 14, 2025

5  out of  5
rating by Melissa Greenbaum
"Elizabeth was a great help with covering our new car purchase. She made the process very quick and easy!"
We responded:
"Thank you so much for your kind words, Melissa! We're thrilled to hear that Elizabeth made the process of covering your new car purchase quick and easy. We appreciate your business and are here to help anytime!"
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Norma Castro

July 10, 2025

5  out of  5
rating by Norma Castro
"La verdad que no tengo palabras para expresar lo bien que me siento por ser miembro de STATE FARM; todo el que visita esa oficina lo reciben como se merece un ser humano y si te atiende una de las representantes como Elizabeth Plaza sin palabras amor de persona con una ética profesional y na experiencia extrema."
We responded:
"¡Muchas gracias por su sincera reseña! Nos sentimos verdaderamente honrados de contar con usted como miembro de Dean McConville State Farm y nos alegra saber que Elizabeth Plaza y nuestro equipo ofrecen el servicio excepcional y cariñoso que usted merece. Sus amables palabras nos inspiran a seguir brindando el más alto nivel de profesionalismo y apoyo. ¡Esperamos poder servirle durante muchos años más!"
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Tom Cox

July 8, 2025

5  out of  5
rating by Tom Cox
"Elizabeth Plaza was wonderful.to work with. Very professional,knowledgeable,patient and pleasant. Very customer service focused."
We responded:
"Thank you for your wonderful feedback! We’re delighted to hear that Elizabeth provided you with professional and patient service. Your kind words mean a lot to us, and we’re glad she could make your experience a positive one. We appreciate your support!"
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Anna Dudek

July 8, 2025

5  out of  5
rating by Anna Dudek
"Stacey is fantastic and saved me a ton compared to other companies in the area. If you need insurance, go to this office. Can’t say enough."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Stacy provided you with excellent service and helped you save so much. We truly appreciate your recommendation and look forward to assisting you with your insurance needs in the future!"
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Chris Lawson

June 27, 2025

5  out of  5
rating by Chris Lawson
"Crystal is seriously THE BEST AGENT!!! NO PRESSURE...YOU WANT ANSWERS SHE WILL GET THEM, SHE MAKES LOOKING AND ASKING ABOUT INSURANCE SUPER EASY, AND NOT AT ALL TIME CONSUMING!!!! TRY STATE FARM AND ASK FOR CRYSTAL!!"
We responded:
"Thank you for the fantastic review! We're so happy to hear that Crystal made your insurance experience easy, pressure-free, and efficient. We'll be sure to pass along your kind words to her. Thanks for choosing Dean McConville State Farm and for recommending Crystal — we're here whenever you need us!"
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Amanda Burch

June 23, 2025

5  out of  5
rating by Amanda Burch
"Andrew, I mean Crystal was amazing. She explained in detial any question. Was very thorough. So far I am enjoying my new insurance experience!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Crystal provided you with detailed explanations and thorough assistance. We're glad you're enjoying your new insurance experience, and we're here to help anytime you need. Welcome to the family!"
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Corinne Verscheure

June 20, 2025

5  out of  5
rating by Corinne Verscheure
"I love the staff at Dean McConville StateFarm. They are always very friendly and professional. Stacy (my agent) did a great job."
We responded:
"Thank you so much for your kind words! We’re thrilled to hear that you had a positive experience with our team, especially with Stacy. Providing friendly and professional service is our top priority, and we appreciate your recognition. If you need anything else or have any questions in the future, don’t hesitate to reach out. We look forward to serving you again!"
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Alexa Gailloux

June 20, 2025

5  out of  5
rating by Alexa Gailloux
"Sammie was absolutely wonderful helping me to get a great business and equipment coverage policy! I am super happy with my coverage and the entire process was seamless and easy. Would highly recommend her!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Sammie was able to assist you in finding the perfect business and equipment coverage policy. It's great to know that you found the process seamless and easy. Your recommendation means a lot to us, and we look forward to helping you again in the future!"
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Krystal Kroll

June 20, 2025

5  out of  5
rating by Krystal Kroll
"Thank you Sammie you were a peach. Appreciate you fully"
We responded:
"Thank you for your sweet message! We're delighted to hear that Sammie made such a positive impact on your experience. We'll be sure to pass along your appreciation. We look forward to welcoming you back soon!"
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Mitch Mott

June 19, 2025

5  out of  5
rating by Mitch Mott
"She was very helpful she guided me the way I needed to go and she's very funny she has a wonderful heart"
We responded:
"Thank you for your wonderful review! We're so glad to hear that our team member was helpful and provided guidance in a fun and caring way. It's always our goal to create a positive experience for our customers. We appreciate your feedback and hope to see you again soon!"
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Rachel Youngblood

June 19, 2025

5  out of  5
rating by Rachel Youngblood
"Guy was a wonderful help and very pleasant and personable to speak with."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that you had a positive experience and that Guy was able to assist you in an easy and comfortable manner. Your feedback means a lot to us, and we look forward to serving you again in the future!"
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Larry D

June 18, 2025

5  out of  5
rating by Larry D
"Elizabeth is very knowledgeable, kind and patient. She helped me figure out a convoluted mess with my policies. She explained everything so that even I understood. Excellent service."
We responded:
"Larry thank you so much for your kind words, we really appreciate you taking the time out to share your experience with us. "
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Samuel Orisderoa

June 18, 2025

5  out of  5
rating by Samuel Orisderoa
"If you're shopping around for insurance looking for the best agent to work with, shop no more!! Elizabeth has been an absolute dream to work with, answering all of my questions and making sure that my policy is set up correctly. After speaking to her for the first time, I immediately sent her a referral and again, she delivered! Thank you for you professionalism and outstanding customer care."
We responded:
"Thank you so much for your glowing review! We’re thrilled to hear that Elizabeth exceeded your expectations and provided you with exceptional service. It’s wonderful to know that you felt confident enough to refer her right away! We truly appreciate your trust and support, and we look forward to continuing to serve you in the future. Thank you again!"