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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Michele Rabbett

March 25, 2026

5  out of  5
rating by Michele Rabbett
"Crystal was our agent, she was very professional and helpful."
We responded:
"Hi Michele, thank you so much for your kind words and for taking the time to leave us a 5-star review! We're thrilled to hear that Crystal provided you with professional and helpful service. We truly appreciate your trust in us for your property and vehicle insurance needs. If you ever need assistance in the future, don’t hesitate to reach out!"
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Sue Rueckel

March 24, 2026

5  out of  5
rating by Sue Rueckel
"Crystal was very efficient and friendly! I saved money by switching to State Farm and it was easy and quick!"
We responded:
"Hi Sue, thank you for your wonderful 5-star review! We’re so glad to hear that Crystal made the switch to State Farm easy and quick for you, and that you were able to save money on your auto insurance. Your satisfaction means a lot to us, and we’re always here to help whenever you need us!"
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Jesse Wiley

March 24, 2026

5  out of  5
rating by Jesse Wiley
"Crystal Gross is great at customer service!"
We responded:
"Hi Jesse, thank you so much for your kind words! We're thrilled to hear that Crystal Gross provided you with excellent customer service. If you ever need assistance with your vehicle insurance or anything else, feel free to reach out. We appreciate your support!"
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Amy Anderson

March 19, 2026

5  out of  5
rating by Amy Anderson
"We had a very positive experience working with Andrew and Dean’s State Farm office in North Port, Florida. Andrew was extremely helpful during mu son's state-to-state transfer, and handled all of our questions with professionalism and clarity. He provided excellent guidance on next steps. He also took great care in helping with services for our son, who is attending school in the area, which we truly appreciated. We truly appreciated his honesty, responsiveness, and willingness to help us make the best decision for my son's needs. If we, or friends, or family need insurance assistance in the North Port area, Andrew will absolutely be our first call. Highly recommend!"
We responded:
"Hi Amy, thank you so much for your kind words and for taking the time to share your positive experience! It is amazing to hear that Andrew was able to assist you and your son smoothly during the state-to-state transfer and provide clear, helpful guidance. We’re so glad that you felt he was able to answer your questions and help you feel confident about the best options for your son. We look forward to continuing to support you, your family, and friends with any insurance needs in the North Port area. Thanks again for the high recommendation!"
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Karen Billings

March 18, 2026

5  out of  5
rating by Karen Billings
"Very helpful and answered all my questions patiently. Highly recommend!"
We responded:
"Hi Karen, thank you for your wonderful review! We're glad to hear you found our pricing great and that Crystal could answer all your questions. Your recommendation means a lot to us. We're here anytime you need assistance!"
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Jason Fern

March 18, 2026

5  out of  5
rating by Jason Fern
"Crystal was simply amazing in sorting out our auto policy. She is a superstar in her field and I highly recommend her. Thanks Crystal."
We responded:
"Hi Jason, thank you so much for your kind words! We're thrilled to hear that Crystal was able to assist you so effectively with your auto policy. She truly is a superstar, and your recommendation means a lot to us. If you ever need anything else, don’t hesitate to reach out!"
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Enrique duran

March 16, 2026

5  out of  5
rating by Enrique duran
"Awesome *AAA*"
We responded:
"Hi Enrique, thank you for the 5-star review! We’re glad you had a great experience with our agency. If you ever need anything else, we’re here to help!"
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Brian Connor

March 12, 2026

5  out of  5
rating by Brian Connor
"Stayed in touch. Contacted me when my next premium was due, and saved me a bunch of money! Well done!"
We responded:
"Hi Brian, thank you for your kind words! We’re glad we could help keep you informed and save you money on your premium. Staying in touch and providing value is very important to us. We appreciate your trust and look forward to continuing to serve your vehicle insurance needs!"
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Maria Papp

March 12, 2026

5  out of  5
rating by Maria Papp
"Crystal provided great service by getting a great insurance quote, I would highly recommend working with her to anyone."
We responded:
"Hi Maria, thank you for your wonderful recommendation! We’re so glad to hear that Crystal was able to provide you with a great insurance quote and excellent service. Your support means a lot to us, and we’re here anytime you need assistance with your insurance needs."
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Jayden Tresler

March 12, 2026

5  out of  5
rating by Jayden Tresler
"Dina was absolutely amazing! We had a great conversation, about what the Insurance I was buying and what it covered. She was so nice and very helpful. She was able to answer every question I had * which was a lot* with an answer. She was so positive and sweet! 10/10 energy 10/10 customer service 10/10 everything she was great!!!"
We responded:
"Hi Jayden, thank you so much for your fantastic review! We’re delighted to hear that Dina provided such a positive and helpful experience, and that all your questions were answered thoroughly. Your kind words and high ratings mean a lot to us. We’re grateful to have you as a customer and look forward to continuing to provide you with excellent service!"
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julia stricker-hollan

March 11, 2026

5  out of  5
rating by julia stricker-hollan
"Stacy was so helpful and informative! It feels great to talk to a real person with real answers to my questions. Glad to be back with State Farm!"
We responded:
"Hi Julia, thank you so much for your kind words! We're thrilled to hear that Stacy was able to provide helpful and informative assistance. It’s always our goal to offer real, personalized support to our clients. We’re glad to have you back with State Farm and look forward to serving you in the future!"
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issgxbbybxbyy

March 11, 2026

5  out of  5
rating by issgxbbybxbyy
"amazing , she helped me with an amazing quote and told me all the information i needed !"
We responded:
"Thank you for your wonderful feedback! We're glad to hear that you received an amazing quote and that all the information provided was helpful. It's our goal to make the insurance process easy and clear for you. We appreciate your trust in us and look forward to assisting you with your vehicle insurance needs!"
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Ha Se

March 11, 2026

5  out of  5
rating by Ha Se
"Stacy Czerny was very pleasant, patient, and helpful throughout the entire process. She took the time to explain my options and helped me feel confident in choosing State Farm for my auto insurance. I really appreciated her kindness and professionalism. Great customer service and a smooth experience overall. Highly recommend working with Stacy!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Stacy provided you with excellent service and helped make your experience smooth and reassuring. We truly appreciate your recommendation and look forward to continuing to serve you with the same level of care and professionalism. Welcome to the Dean McConville State Farm family!"
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RussellKech

March 9, 2026

5  out of  5
rating by RussellKech
"Crystal has been a great help! She was very knowledgeable, to the point. Explained the coverage, differences in price and saved me money! Which is pretty difficult when moving to Florida! If you need an agent you can rely on, give her a call!"
We responded:
"Thank you so much for your kind words, Russell! We're thrilled to hear that Crystal was able to provide clear, knowledgeable guidance and help save you money during your move to Florida. We appreciate your recommendation and are always here to support you with your insurance needs!"
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Tarra Farnham

March 9, 2026

5  out of  5
rating by Tarra Farnham
"Elizabeth was very helpful and open to looking at different levels of coverages based on my budget."
We responded:
"Thank you, Tarra, for your fantastic review! We're happy to hear that Elizabeth was helpful and took the time to find coverage options that fit your budget. Providing personalized service is very important to us, and we appreciate your trust. If you have any questions or need assistance in the future, we're here to help!"
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Matt Crow

March 8, 2026

5  out of  5
rating by Matt Crow
"⭐️⭐️⭐️⭐️⭐️ Crystal was very kind, professional, and helpful. She made getting my auto insurance easy and helped me"
We responded:
"Thank you so much for your wonderful review, Matt! We're glad to hear that Crystal provided you with kind and professional service and made getting your auto insurance so simple. We appreciate your trust and are here to help anytime you need us!"
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Maryann Mosley

March 6, 2026

5  out of  5
rating by Maryann Mosley
"Stacey with Dean McConville State Farm is amazing! She was extremely helpful and accommodating in moving my policy from Kentucky to my new residence in Florida. Stacey is very thorough and goes the extra mile for customers! Thank you Stacey!"
We responded:
"Thank you so much for your kind words, Maryann! We're thrilled to hear that Stacy provided you with excellent service and made your transition from Kentucky to Florida smooth and easy. We truly appreciate your feedback and are grateful to have such a dedicated team member like Stacy going the extra mile for our customers. If you ever need anything else, don’t hesitate to reach out!"
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Zeta Crit

March 5, 2026

5  out of  5
rating by Zeta Crit
"Crystal is great! She took the time to explain coverage options to me in detail and helped steer me in the right direction. Highly reccomend!"
We responded:
"Thank you, Zeta, for your fantastic review! We're glad to hear that Crystal provided you with detailed explanations and helped you find the right coverage for your auto insurance. Your recommendation means a lot to us. We’re here whenever you need us!"
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Desiree Ramey

March 5, 2026

5  out of  5
rating by Desiree Ramey
"Worked with Andrew today. Transition from my old insurance company was seamless.An effortless , he was very transparent with everything. Also , communicated in a way which allowed me to understand very , very clearly. And of course the best part was he saved me a ton of money while providing me a comparable policy."
We responded:
"Thank you so much for your wonderful review, Desiree! We're delighted to hear that Andrew made your insurance transition seamless and easy to understand. It's great to know he was able to save you money while providing a comparable policy. We truly appreciate your feedback and look forward to continuing to serve you!"
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William Castillo

March 3, 2026

5  out of  5
rating by William Castillo
"Man this is the best experience ever Dina was so professional and honest I'm very Happy"
We responded:
"Thank you so much for your kind words, William! We're thrilled to hear that Dina provided you with a professional and honest experience. Your happiness means a lot to us, and we look forward to serving you again in the future!"
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Elena Salmeron

March 3, 2026

5  out of  5
rating by Elena Salmeron
"Truly so glad I was able to be helped by Nasta! She was very attentive and very detailed when looking over my account to help me with every concern I had. After Sammie left I was considering leaving due to her being the only one to really go the extra mile to tend to every concern/need i had. But after experiencing Nasta I am so glad she joined this office! Truly exceeded my expectations and will be sticking around. Thank you Nasta! You truly have helped me have peace of mind with my account 😌 and absolutely loved our interaction, I feel more at ease sticking with state farm."
We responded:
"Thank you so much for your kind words and for taking the time to share your experience! We're thrilled to hear that you felt well supported by Nasta and that your concerns were thoroughly addressed. Our team is dedicated to providing attentive and detailed service to ensure your peace of mind. We truly appreciate your trust and look forward to continuing to serve you!"
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Cameron Evans

February 26, 2026

5  out of  5
rating by Cameron Evans
"Andrew is the best! He was not pushy but wanted to find a mutually beneficial policy for my family. We switched from Progressive and saved $700 every 6 months."
We responded:
"Thank you so much for your kind words, Cameron! We're thrilled to hear that Andrew was able to find the perfect policy for your family and help you save so much on your insurance. We truly appreciate your trust in us and look forward to continuing to serve your vehicle insurance needs. If you ever have any questions or need assistance, don’t hesitate to reach out!"
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Adam Horner

February 24, 2026

5  out of  5
rating by Adam Horner
"Always a pleasure doing business with professionals that know their job and care about people. Like Crystal Gross.5 stars"
We responded:
"Hi Adam, thank you so much for your kind words and for taking the time to leave this wonderful review! We’re thrilled to hear that you’ve had a great experience working with Crystal and our team. Providing knowledgeable and caring service is our top priority, and your feedback truly means a lot to us. We look forward to continuing to serve you in the future!"
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Steve Schwietert

February 20, 2026

5  out of  5
rating by Steve Schwietert
"I really appreciate the patience and attention to details to make sure my switch to State Farm went smoothly. Appreciate all of their help"
We responded:
"Hi Steve, thank you so much for your kind words! We're glad to hear that the transition to State Farm went smoothly and that our team was able to provide the patience and attention to detail you needed. If you ever have any questions or need assistance in the future, please don’t hesitate to reach out. We appreciate your trust and support!"
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Jessica Harris

February 20, 2026

5  out of  5
rating by Jessica Harris
"Easy to work with and saved us a good amount with way better coverage. Highly recommend working with Andrew and his team!"
We responded:
"Hi Jessica, thank you for the wonderful review! We're thrilled to hear that Andrew and the team made the process easy and helped you save money while getting better coverage. Your recommendation means a lot to us! If you ever need anything else, we're here to help."